Everything you need to know about RP99 is right here — from registration and MYR deposits and withdrawals, to bonus terms, account security, and how to play slots, Live Casino, poker, and Sports Betting. Find your answers in seconds.
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Registering an RP99 account is free and takes less than 2 minutes. Follow these steps:
Once your account is verified, you can log in right away and make your first deposit to claim the welcome bonus. 150% up to RM 1,500.
The minimum age to register and play at RP99 is 21 years old. This is an absolute requirement with no exceptions. RP99 enforces strict age verification during registration using Malaysian MyKad information. Any account found to belong to an underage individual will be closed immediately, and all balances and winnings will be voided without compensation.
No. rp99 only allows one account only per individual, IC/MyKad number, phone number, and device. Creating multiple accounts is a serious violation of rp99's Terms & Conditions. Any duplicate accounts detected will be closed and all winnings and bonuses will be voided. If you are experiencing issues with an existing account, please contact rp99 support for assistance.
Some details can be updated directly, while others require a verification process:
Follow these simple steps to reset your RP99 password:
The reset link is valid for 30 minutes only. If you don't receive the email, check your spam folder or contact RP99 support.
If you'd like to take a break from playing, we recommend using the self-exclusion under the Responsible Gaming first. For permanent account closure, contact the rp99 support team via Live Chat or email support@rp99.ws. Please ensure you withdraw all eligible balances before submitting your closure request. The closure process takes 5–7 business days.
Making a deposit at RP99 is quick and straightforward. Follow these steps:
RP99 accepts a wide range of popular Malaysian payment methods:
All transactions are processed within Malaysian Ringgit (MYR) with no additional processing fees. RP99 does not accept any foreign currency.
Deposit limits at rp99 are as follows:
You can also set your own personal deposit limit through the account settings Responsible Gaming in your account.
Most deposits are processed within 10–30 seconds. However, in certain cases it may take up to 5 minutes. If your deposit has still not been credited after 10 minutes:
Rp99 does not charge any processing fees for deposits. However, some payment service providers — such as banks or e-wallet operators — may apply a small fee under their own terms of service. rp99 is not responsible for any charges imposed by these third parties. We recommend checking your payment provider's terms before making a transaction.
No. RP99 only accepts and processes transactions in Malaysian Ringgit (MYR) only. The rp99 platform is built exclusively for Malaysian players and all accounts are in MYR, making transactions straightforward and eliminating any currency conversion fees.
RP99 strongly encourages players to set personal deposit limits as part of its commitment Responsible Gaming. Here's how:
How to make a withdrawal at RP99:
Ensure the account holder name on your bank account exactly the same matching the name on your rp99 account to avoid any delays.
RP99 withdrawal processing times are as follows:
Withdrawal requests submitted late at night or on Malaysian public holidays may be processed on the next business day.
For withdrawals exceeding RM 10,000, identity verification (KYC) may be required, including a copy of your MyKad and proof of payment method.
Withdrawal requests may be declined for the following reasons:
Check your email for a notification explaining the reason for rejection, or contact rp99 Live Chat for further clarification.
The wagering requirement applies only to the bonus amount received – not your original deposit. Example:
Track your wagering requirement progress in real time under "My Bonus" in your RP99 account.
RP99 does not charge any fees for standard withdrawals. You can withdraw your winnings in full with no processing fees from RP99. However, your bank or e-wallet provider may apply a small receiving fee in accordance with their own policies — this is beyond RP99's control.
RP99's welcome bonus is automatically credited to all new members. The requirements are:
No promo code needed — the bonus is automatically credited to your first deposit only.
Beyond the welcome bonus, rp99 offers a range of exciting promotions for Malaysian members:
Yes! RP99 has a rewarding referral program. Each time you refer a friend who registers and makes their first deposit, you'll receive a cash reward directly into your RP99 account. To get your unique referral code, log in to your RP99 account and go to the "Partner / Referral" in your account menu. Share the code with your Malaysian friends and start earning rewards.
Unused bonuses or unfulfilled wagering requirements within the stipulated period will be automatically removed from your account. Your original deposit unaffected – only the remaining bonus amount will be withdrawn. The standard bonus period is 14 days from the credit date. Check the expiry date of each bonus under "My Bonus" in your account.
Yes, you may opt out of a bonus via the "My Bonuses" section in your rp99 account before you start playing with the bonus funds. Once you begin playing with your bonus balance, it can no longer be cancelled. If you prefer not to receive any promotional bonuses in future, you can disable bonus notifications in your Account Settings.
The RP99 VIP Programme has 4 tiers: Silver → Gold → Platinum → Diamond. Every wager earns loyalty points. VIP tier benefits include:
RP99 offers more than 1,500 games includes:
Yes! Most slot games at RP99 can be played in free demo mode with no deposit required. Simply log in to your RP99 account and select "Play Demo" on the game you want to try. However, winnings from demo mode cannot be withdrawn. Live Casino and Sports Betting are available to depositing accounts only.
The RTP for each slot game varies by game provider. On average, slots at rp99 have an RTP of between 94%–97%. You can check the specific RTP for each game in the game information panel (click the ⓘ icon on any slot). A higher RTP means a better return percentage over the long term, though it does not guarantee wins within any individual session.
Yes! rp99 offers live betting on Malaysia Super League, EPL, La Liga, Bundesliga and many more leagues. You can place bets while matches are in progress with odds updated in real time. Beyond football, RP99 also offers live betting on badminton, tennis, basketball, and esports — including MLBB and DOTA 2 — all hugely popular in Malaysia.
Rp99 adds new games every week! The RP99 team works closely with the world's leading game developers to keep our game library fresh and relevant. You'll find a "New" on our games page, showcasing all the latest newly launched slots and games. Check our games page regularly so you never miss a new release.
Yes! RP99 offers a wide selection of progressive jackpot slots where prize pools can climb into the hundreds of thousands of MYR. The progressive jackpot grows with every bet placed on that slot across the entire network. Selected RP99 jackpot slots feature games from Pragmatic Play, Microgaming, and Playtech. Jackpots can be won randomly at any bet size.
RP99 uses industry-standard security technology to protect your data and transactions:
To enable 2FA on RP99:
Once 2FA is activated, every login attempt from a new device will require additional verification via OTP. We strongly recommend all RP99 members enable 2FA.
Don't wait – take action now:
RP99's security team will investigate and take action within 1 hour of the report being received.
To confirm you are on the legitimate rp99 website:
If you receive any suspicious communication claiming to be from RP99, report it to support@rp99.ws immediately.
Yes. In line with rp99 Privacy Policy, you have the right to request access to, correction of, or deletion of your personal data. To submit a request, contact support@rp99.ws with the subject "Personal Data Deletion Request" along with your identity verification details. Please note that some data may need to be retained for legal compliance and Malaysian financial regulatory purposes.
The rp99 support team can be reached through several channels:
All rp99 support communications are handled in Malay by a team of trained and courteous staff. No question is too small – we're here to help.
The rp99 platform is designed as a Progressive Web App (PWA) that works seamlessly on all mobile devices – Android and iOS – with no app download required from the App Store or Play Store. You can "add to home screen" for an app-like experience. The rp99 platform is optimised for Celcom, Maxis, Digi, Unifi Mobile, and all Malaysian telco networks.
Try the following steps to resolve the access issue:
ipconfig /flushdns.If the issue persists, contact RP99 Live Chat with your browser name, version, and device.
No need to worry — RP99's system is designed to handle connection disruptions fairly:
If you notice any discrepancy after reconnecting, contact rp99 support with your session details and our team will review the server logs within 30 minutes.
If you do not receive the OTP within 2 minutes, try the following steps:
Yes, RP99's customer support team consists of fluent, friendly native Malay speakers who understand the needs and communication style of Malaysian players. All support channels — Live Chat and email — are handled in Bahasa Melayu as the primary language. There's no language barrier when dealing with RP99.
Not just words – here's proof of RP99's commitment to every Malaysian member
Your funds are credited in under 30 seconds via Touch 'n Go, GrabPay, DuitNow, or FPX. Withdrawals are processed within 15–60 minutes. All in MYR with no hidden fees.
Your data and transactions are protected with bank-grade encryption. Two-factor authentication is available for all accounts. Continuous security monitoring runs 24 hours a day, 7 days a week.
Our friendly, trained Malay-speaking support team is available around the clock. Live Chat response times are typically under 2 minutes – no question goes unanswered.
150% welcome bonus up to RM 1,500, daily slots rebate of 0.8%, weekly Live Casino cashback, and special promotions for Malaysian public holidays. The best bonus value in the industry.
The hottest slots, Live Casino with Malay-speaking dealers, Texas Hold'em poker, Sports Betting on the Malaysia Super League and EPL, plus virtual sports — all on one platform, 24/7.
Free responsible gaming tools — deposit limits, loss limits, cool-off periods, and self-exclusion. Player wellbeing is at the heart of rp99. Playing happy and in control is our mission.
Rp99's Malay-speaking support team is available around the clock to assist you
The fastest way to get help. Click the chat icon at the bottom right of this website to speak with the RP99 team in Bahasa Melayu.
Send a detailed enquiry or attach documents/screenshots to support@rp99.ws. Best suited for issues that require further investigation.
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Over 50,000 Malaysian players are already enjoying slots, Live Casino, poker, and Sports Betting on Malaysian Super League football at rp99. Register for free today and claim a 150% welcome bonus of up to RM 1,500!