At rp99, your privacy is not merely a legal obligation – it is the foundation of trust that underpins our relationship with every Malaysian player. We are committed to ensuring your personal data is handled with the highest standards of security and respect at all times.
RP99 is an online digital entertainment platform offering slot games, Live Casino, table games, poker, Sports Betting on the Malaysia Super League, EPL, and virtual sports to Malaysian players. We understand that your trust in us depends entirely on how we handle your personal information.
This Privacy Policy applies to all users of the rp99 platform – including registered players, visitors without an account, and players in the process of registering. It covers all information collected through the rp99 website, mobile application (where applicable), and any official rp99 communication channels.
Rp99 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. In the event of any conflict between this Privacy Policy and applicable Malaysian law, Malaysian law shall prevail.
RP99 collects two main categories of information – information you provide directly, and information collected automatically when you use our platform.
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth | Age verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address, mailing address | Account communications, delivery of important notifications |
| Financial Information | Payment methods (TnG, GrabPay, DuitNow, Maybank2u), transaction records | Processing of deposits and withdrawals in MYR |
| Activity Information | Game records, betting history, slots/casino preferences | Service improvement and fraud prevention |
| Technical Information | IP address, device type, browser, operating system | Account security, platform optimisation |
| Communication Data | Live Chat records, support emails, feedback | Customer service improvement |
Every piece of data RP99 collects is used for a specific and legitimate purpose. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your renewed consent.
Rp99 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is our absolute policy – one that has never changed and never will.
However, there are limited situations where RP99 may need to share your information with certain parties in order to keep the platform operating safely and in compliance with the law:
RP99 invests seriously in cybersecurity infrastructure to protect your personal data from unauthorised access, loss, misuse, disclosure, or alteration. The following are the key security layers we employ:
Rp99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit the rp99 website.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the RP99 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and RP99's Privacy Policy, you hold the following rights with respect to your personal data. RP99 is committed to respecting and facilitating the exercise of all these rights.
You have the right to request a copy of all personal data RP99 holds about you at any time.
You have the right to request the correction of any inaccurate or outdated personal data held in your RP99 account.
You may request the deletion of your personal data, subject to any legal retention obligations.
You have the right to object to the processing of your data for direct marketing or profiling purposes at any time.
You may request that RP99 restrict the processing of your data under certain circumstances, such as during an accuracy investigation.
You have the right to receive your personal data in a structured, machine-readable format for transfer if needed.
RP99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Once the data is no longer needed, it will be securely deleted or anonymised.
Rp99's primary servers are hosted in certified data centres that comply with international security standards. Any cross-border data transfers are carried out through lawful transfer mechanisms and are subject to contractual protections equivalent to Malaysia's PDPA.
If you are a parent or guardian and believe your underage child has registered on RP99, please contact us immediately at support@rp99.ws. We will investigate and take appropriate action within 48 hours.
The rp99 platform may contain links to third-party websites or services, such as game provider pages or sports-related news articles. rp99's Privacy Policy applies solely to the rp99 platform and does not cover the privacy practices of any third-party websites you may visit through those links.
RP99 is not responsible for the privacy policies or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit, especially when providing them with your personal information.
RP99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Where material changes are made, we will provide clear notice via:
Your continued use of the RP99 platform following any amendments to this Privacy Policy constitutes your acceptance of the updated version. The "Last Updated" date at the top of this document always reflects the most recent revision. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints about how RP99 handles your personal data, or if you wish to exercise any of your rights under the Malaysia PDPA, please contact the RP99 Data Protection Officer through the following channels:
RP99 is committed to responding to all privacy-related enquiries within 14 business days. For more complex cases requiring further investigation, we will communicate the expected timeframe in our initial response.
Assessment of rp99's data security against international industry standards
Every interaction with rp99 – from logging in to depositing MYR via TnG or Maybank2u – is fully encrypted, without exception.
RP99 has never and will never sell, rent, or exchange Malaysian players' personal data to any external party for commercial purposes.
Every aspect of rp99's data handling is designed to comply with Malaysia's Personal Data Protection Act 2010 – local law, not merely global standards.
The "privacy by design" principle — RP99 collects only the data that is strictly necessary. No excessive data collection that is irrelevant to our services.
Whenever the RP99 Privacy Policy is updated, you will be proactively notified via email and an in-platform notice — no silent amendments.
RP99 has a dedicated data protection officer who handles all privacy-related enquiries and requests within 14 business days.
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